Symbio logo.

Engineering @ Symbio

Building infrastructure for cloud communications.

Engineering team at Symbio.
Founded
2002
Work Style
Hybrid
Office Location

Sydney, NSW, Australia

Industry
Cloud Communications
Employees
343
Engineers
99
Glassdoor
Rating
3.4
Engineering Avg.
Traded as
ASX:SYM
Ownership
Public

Scaling cloud communications

Symbio replaces old-fashioned telecom networks with software and helps enterprise and government organisations scale their cloud communications across multiple regions in the Asia Pacific, including Australia, New Zealand, Singapore, and Malaysia. This includes voice calling, text messaging, and phone numbers.

Major companies like Microsoft, Google, CISCO, Zoom and Twilio use Symbio's tech.

The company got its start in Sydney in 2002 when the two co-founders, Rene Sugo and Andy Fung, predicted that VoIP would replace copper phone networks.

It floated on the ASX in 2006 and helped bring Skype to Australia in 2008. The company has global offices in Sydney (headquarters), New Zealand, Singapore, and the UK/Europe. Full-time employees are only required to be in the office 2 days a week.

Photo of Dion Beetson.

Dion Beetson

Former Head of Engineering
Symbio
Our goal when we bring on new software engineers is to ensure that process is as seamless as possible and to get you off to the best start possible.
Modern Tech Stack (AWS, Kubernetes, Kafka). Growing Company with lots of chances to change roles and work on new projects. Flexible working arrangements. Good culture.

Lead Software Engineer @ Symbio
Glassdoor Reviewer

From networking to React

Symbio's technology stack is deep, spanning from React down to telecommunications infrastructure like Multiprotocol Label Switching networks.

The team's current tech stack includes Java, Go, C++, JavaScript, React, and Node.js, alongside tools like AWS, Kafka, Kubernetes, GitLab and Elastic.

The team is moving toward cloud-first telecommunication platforms and expanding its existing Infrastructure as Code (IaC) projects. The engineering team is also focusing on automation and and improving its MLPS networks.

Engineering culture

Engineers at Symbio work alongside testers and product owners in agile teams of 4 - 9 people.

Teams are long-lived and the company brings projects to teams, rather than forming teams around projects. This gives teams the freedom to own the entire software delivery lifecycle for their projects across the full-stack, and deliver value with minimal dependency on other teams.

One thing that makes Symbio unique is its highly structured and thoughtful onboarding process for engineers. For example, new starters are paired with a 'buddy' for their first few months. Your buddy is there to help you with advice and guidance around the day-to-day aspects of working at Symbio.

You'll also get to attend eight onboarding bootcamps: short meetings where different teams will introduce you to their platforms and preferred ways of working.

Finally, you'll also have the opportunity to participate in working groups (similar to Spotify's guildes) with a focus on best practices in architecture, QA, and microservices. There's also a defined engineering career framework, allowing anyone in engineering to focus on developing themselves as an IC (Individual Contributor) or a management role.

Tech Stack Overview
React/React Native
JS/TS/Node.js
Go
C/C++
Java/Spring
Kubernetes
AWS

Team traits

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Long-lived teams

Teams are persistent, while projects are temporary.

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Full-stack ownership

Teams own their projects from the top to the bottom of their tech stack.

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Independence

Engineers can get things done with minimal dependence on other teams.

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Onboarding matters

Many different teams and engineers are expected to participate in onboarding for new technical employees.

Benefits

Flexible hours
Flexible hours

Engineers can start work as late as 10am.

Paid birthday leave
Paid birthday leave

An extra day of annual leave for your birthday.

Up to 12 weeks additional parental leave
Up to 12 weeks additional parental leave

Up to 12 weeks of additional parental leave for both parents.

Bespoke development and mentorship programs
Bespoke development and mentorship programs

Leadership and development of top employees through dedicated programs, as well as mentoring programs available to all employees.

Annual volunteer day
Annual volunteer day

A day of leave to help out with the charity of your choice.

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Engineering at Symbio

Help build one of the biggest cloud communication providers in Australia.

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This page was created for editorial purposes and is not affiliated with Symbio. Despite our best efforts some information may be outdated or contain inaccuracies.

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